FAQs

We offer a wide range of customization options to ensure your furniture perfectly fits your style and needs. You can choose from various fabrics, colors, finishes, and dimensions. Our design consultants will work with you to create a piece that reflects your personal taste and complements your space.

To begin, simply contact our customer service team. We’ll schedule a consultation where you can discuss your preferences and needs. Our designs consultants will guide you through the available options and help you create a design that meets your vision.

We use high-quality materials to ensure durability and comfort. Our selection includes premium woods, sustainable materials, and top-grade upholstery fabrics. Each material is carefully chosen to meet our standards of craftsmanship and design.

Comfort is a core focus of our design process. We incorporate ergonomic principles and use high-quality cushioning to enhance relaxation and support. Our team of designers and craftsmen pay close attention to detail, ensuring every piece is both beautiful and comfortable.

The lead time for custom orders can vary depending on the complexity of the design and the materials chosen. On average, it takes 2 weeks from the time of order to delivery. We will provide you with an estimated timeline during your consultation and keep you updated throughout the process.

We want you to be completely satisfied with your purchase. If you have any issues with your furniture, please contact us within 3 days of delivery. We offer returns or exchanges for products that are defective or do not meet your expectations, subject to our return policy guidelines.

You can reach our customer support team by phone, email, or through our website’s contact form. Our team is available to answer your questions, assist with orders, and address any concerns you may have.

For more information about our products, visit our website where you can explore our collections, read about our customization options, and view detailed descriptions of our furniture.

Yes, we offer a warranty on all of our furniture. The warranty covers defects in materials and workmanship. The duration and specifics of the warranty vary by product. For detailed warranty information, please refer to the warranty documentation provided with your purchase or contact our customer service team.

If your furniture arrives damaged or has defects, please contact our customer service team immediately. We will assist you in arranging for a repair, replacement, or refund as per our return and warranty policies. Please have your order number and photos of the damage ready when you contact us.

Yes, we offer furniture solutions for both residential and commercial spaces. Whether you need office furniture, hotel furnishings, or other commercial applications, we can provide custom solutions to meet your requirements. Please contact us to discuss your specific needs.

We are committed to sustainability and offer a range of environmentally friendly options. We use responsibly sourced materials and sustainable practices in our manufacturing processes. For more information on our sustainability efforts and eco-friendly products, please visit our website or contact us.

If you are interested in becoming a dealer or distributor for our furniture, please contact our business development team. We would be happy to discuss potential partnership opportunities and provide you with the information you need.

We welcome custom design requests and are happy to work with you to create unique pieces that meet your specific needs. Our design team will collaborate with you to ensure your custom design is feasible and meets our quality standards. Please contact us with your ideas and requirements to get started.

We occasionally offer discounts on select products or On Bulk Orders. To stay updated on our latest offers, please subscribe to our newsletter or follow us on social media. You can also contact our customer service team for information on current promotions.

We accept various payment methods, including credit cards, debit cards, Net Banking, Through Bank transfer. If you have any questions about payment options, please contact our customer service team.